I had a number of conversations this week with prospective
clients that lead me to believe that the majority of small to mid-sized enterprises
($20 million to $1 billion in revenue) continue to be confused about internet
marketing and email marketing. It made
me think: "When other major forms of media were introduced to the public, what
was the adoption rate with advertisers?" Television would probably be the most recent
and comparable example.
If nothing else, a cursory comparison is interesting and
thought provoking. In 1941 Bulova
Watches spent $9 to buy time on the first advertising spot offered by NBC's New
York station. In today's dollars, that about
$1,000. Who wouldn't take that deal
today! Word spread quickly that
television was a viable and profitable advertising medium and by 1960, TV had
become the chief medium of national advertising earning $1.5 billion in
revenue. By 1980, TV ad revenue hit $11
billion. By 1994, TV was producing $34
billion in revenue and by the end of 2007, TV ad revenue was $70 billion
dollars.
For perspective, in 2001, internet advertising revenue was
$7.2 billion. In 2005, internet
advertising revenue was $12.5 billion and in 2007, revenue was $21.2
billion. This growth trajectory is much
faster than TV and is good news for internet marketing companies.
Time is on our side when it comes to internet marketing and
email marketing conversations. As time
passes, internet and email marketing conversations will be less about education
and more about implementation. I tend to
believe that the evolution of the agency/client relationship as it relates to
TV in the 1960s is similar to the agency/client relationships of this decade
regarding internet and email marketing.
In addition to time, technology is on our side as well. Analytics, segmentation, consumer behavior
and tracking are all tools that allow for the internet and email conversation
to be accelerated. Once clients
understand the power of analytics, they tend to be willing to test marketing
ideas and concepts online. Once they see
the results and understand that smart internet marketing companies can engineer
the outcome of marketing campaigns, clients are typically willing to jump into
the internet and email marketing waters.

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